Which fees are commonly charged for cash withdrawals? How much do you really know about ATM’s and the what goes into making them work?

Test your Cards & Payments Concepts knowledge with this brainteaser quiz compiled by Cards & Payments experts

A few customers have asked about Training and Travel after covid. Resuming our face-to-face, classroom Training on-site, at events across Europe, the Middle East, Africa, Asia and the Pacific. At Solveworx we design and deliver Online and Classroom Training on banking and topics related to Banking and Financial Services. Human nature being what it is, we are already thinking about Training and Travel after Covid. After the Pandemic put paid to our face-to-face, classroom Training, so like the rest of the world, we turned to On-Line. “Hope springs eternal in the human breast.” … “We always hope, and in all things it is better to hope than to despair.” … –Philo (Greek scholar, 2nd century A.D.). We had been experimenting with Online delivery when the pandemic struck and so, like most companies we adapted quickly and learnt fast. The change to Online has mostly been for the better. Most of our Courses Read more…

Business Continuity and information Systems Risk Management

No matter where, we are only really starting to come to terms with how fragile our economies and societies really are…

The challenges of remote working go beyond the practicalities of enabling each team member to have access to the tech, data and tools they need.

Many banks have experienced a ‘Digital Boom’ during the Pandemic – this hasn’t changed how people live and work, it is changing how people want to live and work

Online Training builds strong teams because it’s easy to do; tailored to the team’s unique needs; is less stressful, more engaging and delivers great results

People will forget, on average, half of new information you present, almost immediately. Within 24 hours, they have forgotten an average of 70 per cent of new information, and 90 per cent of it, within a week. One customer told me this last week, when we were discussing Effective Business Training and our new Digital Innovation Training Masterclasses. I have heard quite a few variations of these figures over the years, which, if taken at face value, means that any investment in training is like pumping petrol into a car that has a hole in the tank. It simply drains away. Well, the good news it turns out that this is simply not true. It’s what companies pay good money for The whole purpose of sending employees on company-sponsored training is to intervene in pre-existing modes of behaviour, and thinking, and alter that state to improve outcomes. Training delegates, managers, and business leaders should Read more…

Risk, Digital, Operations now

13 Reasons why Banks will be around a lot longer than the experts predict or why Resilient Banks beats Fintech Smarts (almost) every time…. ‘Experts’ who forecast the Death of Banking with the same conviction that Fundamentalists predict the Apocalypse, are very much mistaken. There are at least Thirteen Reasons Why* this won’t happen that I can think of off the top of my head (though there are probably many more). So here goes… First – Payments is not the same as banking. Almost all such arguments that banks are failing customers appear rooted in the observation that some customers (ie. millennials*) either don’t like dealing with, or don’t think their banks doing enough to keep them happy. While there may be some truth in this, the way we experience Banking is usually through our cards, accounts, ‘wallets’ or devices . Like the mobile phones we use to pay for Read more…

RETAIL, RISK, CREDIT & DIGITAL BANKING

Group, Institution, Corporate & Industry Training Events and Programs

TRAINING COURSES

Digital Innovation in Banking Masterclass
The Cards & Payments Industry professional Course is designed to help you understand the dramatic way in which product and payment services have changed