People will forget, on average, half of new information you present, almost immediately. Within 24 hours, they have forgotten an average of 70 per cent of new information, and 90 per cent of it, within a week – A customer told me this last week, when we were discussing effectiveness of training and our new Digital Innovation Training Masterclasses. I Read more…

Reports of the Death of Banking & Financial services have been greatly exaggerated (apologies, Mark Twain). ‘Experts’ who forecast the Death of Banking with the same conviction that Fundamentalists predict the Apocalypse, are very much mistaken. There are at least Thirteen Reasons Why* this won’t happen that I can think of off the top of my head (though Read more…

Just a few of the banks and organisations that Solveworx has worked with

Mobile banking continues to demonstrate its potential to fundamentally change the way banks in developing markets engage and deliver financial services

amic banking (مصرفية إسلامية) is banking or banking activity that is consistent with the principles of Sharia (Islamic law)

The runaway success of early operator mobile money products in East Africa held out a future for MNO’s eager to generate new revenue streams, beyond voice and data by boldly grabbing the public mind and private purses of previously low and UN-banked emerging market society. These services have become a much-referenced ‘gold standard’ of not only what mobile Read more…

e four winning ingredients outlined in the previous post has shown again and again to place Banks in a leading position by taking charge of its own destiny through a Bank-Led approach to mobile banking…

The key to building a winning mobile banking proposition is to grasp the key elements that have led to bank-led mobile banking success in emerging markets in sub-Saharan Africa and Asia.

USSD (Unstructured Supplementary Service Data), has enormous potential to deliver new products and services to mobile customers in the Pacific, but has yet to come into its own as a mature, fully-fledged service. Like SMS, USSD has a low barrier to entry for subscribers and customers. It is intuitive, menu-driven and works across all handsets, yet unlike SMS, Read more…

Changing demographics, education and wealth distribution, fed in recent years by the dramatic fall in the costs of technology, and stellar advances in Mobile & Digital Innovation and Globalisation, appears to have awakened new interest from major banking players to the opportunities in new and fast-growth markets, recently suggested by new Solveworx research, and reports that banks like Read more…

The action of delaying or postponing something Log Book Entry: Serial procrastinator… 7:00 – Decide to work from home because its cold outside 7:35 – Make resolute decision to finish crushingly boring assignment TODAY 7:36 – Weigh-up how I should reward myself when I complete said work 7:37 – Decide on my cool ‘reward’ which is “Do some Read more…