ATM General Knowledge Quiz

An automated teller machines (ATM)’s are electronic banking outlets that allow customers to complete basic transactions without the aid of a branch representative or teller. … Fees are commonly charged for cash withdrawals by the bank where the account is located, by the operator of the ATM, or by both. Or are they? Answer these 35 Questions to see how much you really know about ATM’s and what goes into making them work

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1. An RTGS (‘Real Time Gross Settlement’) system refers to payments in which…


2. The term ‘White Label’, when applied to ATM’s refers to


3. What is the medium through which an ATM connects to the host processor?


4. Which of the following type of risk is NOT managed by an RTGS system


5. What is the first step an ATM performs, after the customer has inserted their card, but before accepting further keypad instructions


6. An ATM’s cash dispenser has an electronic eye and sensor. The eye counts the banknotes. What does the sensor do?


7. Which parts of the ATM do customers usually interact with in the course of transaction


8. Which among the following decriptions of On-site and Off-Site ATMs is/are INCORRECT?


9. In an RTGS environment, each bank is required to have single gateway interface called a __________


10. What does the term ATM Interchange Fee refer to?


11. Which of the following facility is ONLY available only at a White Label ATM?


12. What is the function of a PIN Pad on the ATM machine


13. In a typical ‘ATM’ day which of the following message exchanges would one expect to see? (Select all that apply)


14. How does the Card reader receive information from the ATM card?


15. ATM stands for


16. Why does an ATM record the number of rejected bills?


17. By installing fake Card slots, or even extra attachments (called “skimmers”) on top of the existing Card slot, scammers can read the information on cards’ magnetic strips. Why?


18. Until the ATM receives an approval code, what can’t it do?


19. Choose the statement that best describe an OFFLINE ATM


20. In what way is a host processor and an Internet service provider (ISP) similar?


21. An ATM Interchange Fee is


22. What is name of the ISO standard most commonly used by ATM’s to send and receive instructions?


23. ATMs cards are most commonly issued to customers who maintain which type of accounts with the bank


24. When you perform a Financial Transaction at an ATM, how is the money moved?


25. Which of the following authentication method is used in ATMs?


26. An ATM is a Card acceptance device. True or False


27. Which of the following ATM components provides auditory feedback when a key is pressed?


28. What does “Real-Time” refer to when used in an RTGS context?


29. Where are those parts of the ATM that require restricted access kept?


30. Choose the statement(s) that best describe an ONLINE ATM



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