ATM General Knowledge Quiz

An automated teller machines (ATM)’s are electronic banking outlets that allow customers to complete basic transactions without the aid of a branch representative or teller. … Fees are commonly charged for cash withdrawals by the bank where the account is located, by the operator of the ATM, or by both. Or are they? Answer these 35 Questions to see how much you really know about ATM’s and what goes into making them work
________________________________________________________________________________________________________

Please enter your email:

1. Which among the following decriptions of On-site and Off-Site ATMs is/are INCORRECT?

 
 
 
 

2. ATM stands for

 
 
 
 

3. When you perform a Financial Transaction at an ATM, how is the money moved?

 
 
 
 

4. An ATM Interchange Fee is

 
 
 
 

5. What is the first step an ATM performs, after the customer has inserted their card, but before accepting further keypad instructions

 
 
 
 

6. Choose the statement that best describe an OFFLINE ATM

 
 
 
 

7. Until the ATM receives an approval code, what can’t it do?

 
 
 
 

8. What is the function of a PIN Pad on the ATM machine

 
 
 
 

9. An RTGS (‘Real Time Gross Settlement’) system refers to payments in which…

 
 
 
 

10. The confidential individual number or code used by a Cardholder to authenticate Card ownership for ATM or POS terminal transactions is called a

 
 
 
 

11. What does “Real-Time” refer to when used in an RTGS context?

 
 
 
 

12. Which of the following authentication method is used in ATMs?

 
 
 
 

13. What does the term ATM Interchange Fee refer to?

 
 
 
 

14. Which parts of the ATM do customers usually interact with in the course of transaction

 
 
 
 

15. An ATM’s cash dispenser has an electronic eye and sensor. The eye counts the banknotes. What does the sensor do?

 
 
 
 

16. By installing fake Card slots, or even extra attachments (called “skimmers”) on top of the existing Card slot, scammers can read the information on cards’ magnetic strips. Why?

 
 
 
 

17. In an RTGS environment, each bank is required to have single gateway interface called a __________

 
 
 
 

18. Which of the following type of risk is NOT managed by an RTGS system

 
 
 
 

19. Why does an ATM record the number of rejected bills?

 
 
 
 

20. An ATM is typically made up of which of the following devices?

 
 
 
 

21. In what way is a host processor and an Internet service provider (ISP) similar?

 
 
 
 

22. How does the Card reader receive information from the ATM card?

 
 
 
 

23. Which of the following ATM components provides auditory feedback when a key is pressed?

 
 
 
 

24. Where are those parts of the ATM that require restricted access kept?

 
 
 
 

25. The term ‘White Label’, when applied to ATM’s refers to

 
 
 
 

26. In a typical ‘ATM’ day which of the following message exchanges would one expect to see? (Select all that apply)

 
 
 
 

27. ATMs cards are most commonly issued to customers who maintain which type of accounts with the bank

 
 
 
 

28. An ATM is a Card acceptance device. True or False

 
 
 
 

29. Which of the following facility is ONLY available only at a White Label ATM?

 
 
 
 

30. What is name of the ISO standard most commonly used by ATM’s to send and receive instructions?

 
 
 
 


RETAIL, RISK, CREDIT & DIGITAL BANKING

Group, Institution, Corporate & Industry Training Events and Programs

TRAINING COURSES

Digital Innovation in Banking Masterclass
The Cards & Payments Industry professional Course is designed to help you understand the dramatic way in which product and payment services have changed