ATM General Knowledge Quiz

An automated teller machines (ATM)’s are electronic banking outlets that allow customers to complete basic transactions without the aid of a branch representative or teller. … Fees are commonly charged for cash withdrawals by the bank where the account is located, by the operator of the ATM, or by both. Or are they? Answer these 35 Questions to see how much you really know about ATM’s and what goes into making them work

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1. When you perform a Financial Transaction at an ATM, how is the money moved?


2. Why does an ATM record the number of rejected bills?


3. What is the function of a PIN Pad on the ATM machine


4. ATM stands for


5. An ATM’s cash dispenser has an electronic eye and sensor. The eye counts the banknotes. What does the sensor do?


6. Which of the following ATM components provides auditory feedback when a key is pressed?


7. Which of the following authentication method is used in ATMs?


8. What is the medium through which an ATM connects to the host processor?


9. Which of the following facility is ONLY available only at a White Label ATM?


10. The term ‘White Label’, when applied to ATM’s refers to


11. An ATM is typically made up of which of the following devices?


12. An ATM is a Card acceptance device. True or False


13. Until the ATM receives an approval code, what can’t it do?


14. In what way is a host processor and an Internet service provider (ISP) similar?


15. How does the Card reader receive information from the ATM card?


16. In an RTGS environment, each bank is required to have single gateway interface called a __________


17. Where are those parts of the ATM that require restricted access kept?


18. The confidential individual number or code used by a Cardholder to authenticate Card ownership for ATM or POS terminal transactions is called a


19. Choose the statement(s) that best describe an ONLINE ATM


20. An RTGS (‘Real Time Gross Settlement’) system refers to payments in which…


21. What is the first step an ATM performs, after the customer has inserted their card, but before accepting further keypad instructions


22. Which of the following type of risk is NOT managed by an RTGS system


23. Which parts of the ATM do customers usually interact with in the course of transaction


24. In a typical ‘ATM’ day which of the following message exchanges would one expect to see? (Select all that apply)


25. What does “Real-Time” refer to when used in an RTGS context?


26. An ATM Interchange Fee is


27. ATMs cards are most commonly issued to customers who maintain which type of accounts with the bank


28. What is name of the ISO standard most commonly used by ATM’s to send and receive instructions?


29. By installing fake Card slots, or even extra attachments (called “skimmers”) on top of the existing Card slot, scammers can read the information on cards’ magnetic strips. Why?


30. What does the term ATM Interchange Fee refer to?



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