ATM General Knowledge Quiz

An automated teller machines (ATM)’s are electronic banking outlets that allow customers to complete basic transactions without the aid of a branch representative or teller. … Fees are commonly charged for cash withdrawals by the bank where the account is located, by the operator of the ATM, or by both. Or are they? Answer these 35 Questions to see how much you really know about ATM’s and what goes into making them work
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1. The term ‘White Label’, when applied to ATM’s refers to

 
 
 
 

2. Which of the following facility is ONLY available only at a White Label ATM?

 
 
 
 

3. Choose the statement that best describe an OFFLINE ATM

 
 
 
 

4. Which among the following decriptions of On-site and Off-Site ATMs is/are INCORRECT?

 
 
 
 

5. What is the medium through which an ATM connects to the host processor?

 
 
 
 

6. What is name of the ISO standard most commonly used by ATM’s to send and receive instructions?

 
 
 
 

7. ATM stands for

 
 
 
 

8. When you perform a Financial Transaction at an ATM, how is the money moved?

 
 
 
 

9. Which of the following authentication method is used in ATMs?

 
 
 
 

10. Which of the following ATM components provides auditory feedback when a key is pressed?

 
 
 
 

11. How does the Card reader receive information from the ATM card?

 
 
 
 

12. Choose the statement(s) that best describe an ONLINE ATM

 
 
 
 

13. Where are those parts of the ATM that require restricted access kept?

 
 
 
 

14. What does “Real-Time” refer to when used in an RTGS context?

 
 
 
 

15. Which of the following type of risk is NOT managed by an RTGS system

 
 
 
 

16. An ATM is a Card acceptance device. True or False

 
 
 
 

17. In a typical ‘ATM’ day which of the following message exchanges would one expect to see? (Select all that apply)

 
 
 
 

18. What does the term ATM Interchange Fee refer to?

 
 
 
 

19. Until the ATM receives an approval code, what can’t it do?

 
 
 
 

20. In an RTGS environment, each bank is required to have single gateway interface called a __________

 
 
 
 

21. In what way is a host processor and an Internet service provider (ISP) similar?

 
 
 
 

22. An RTGS (‘Real Time Gross Settlement’) system refers to payments in which…

 
 
 
 

23. An ATM’s cash dispenser has an electronic eye and sensor. The eye counts the banknotes. What does the sensor do?

 
 
 
 

24. What is the first step an ATM performs, after the customer has inserted their card, but before accepting further keypad instructions

 
 
 
 

25. An ATM is typically made up of which of the following devices?

 
 
 
 

26. Why does an ATM record the number of rejected bills?

 
 
 
 

27. What is the function of a PIN Pad on the ATM machine

 
 
 
 

28. An ATM Interchange Fee is

 
 
 
 

29. ATMs cards are most commonly issued to customers who maintain which type of accounts with the bank

 
 
 
 

30. Which parts of the ATM do customers usually interact with in the course of transaction

 
 
 
 


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