ATM General Knowledge Quiz

An automated teller machines (ATM)’s are electronic banking outlets that allow customers to complete basic transactions without the aid of a branch representative or teller. … Fees are commonly charged for cash withdrawals by the bank where the account is located, by the operator of the ATM, or by both. Or are they? Answer these 35 Questions to see how much you really know about ATM’s and what goes into making them work

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1. Until the ATM receives an approval code, what can’t it do?


2. Which of the following type of risk is NOT managed by an RTGS system


3. Where are those parts of the ATM that require restricted access kept?


4. In a typical ‘ATM’ day which of the following message exchanges would one expect to see? (Select all that apply)


5. What is the medium through which an ATM connects to the host processor?


6. When you perform a Financial Transaction at an ATM, how is the money moved?


7. What is the function of a PIN Pad on the ATM machine


8. The confidential individual number or code used by a Cardholder to authenticate Card ownership for ATM or POS terminal transactions is called a


9. In an RTGS environment, each bank is required to have single gateway interface called a __________


10. Which among the following decriptions of On-site and Off-Site ATMs is/are INCORRECT?


11. An ATM Interchange Fee is


12. What does the term ATM Interchange Fee refer to?


13. ATMs cards are most commonly issued to customers who maintain which type of accounts with the bank


14. Which of the following facility is ONLY available only at a White Label ATM?


15. An ATM is a Card acceptance device. True or False


16. An ATM is typically made up of which of the following devices?


17. By installing fake Card slots, or even extra attachments (called “skimmers”) on top of the existing Card slot, scammers can read the information on cards’ magnetic strips. Why?


18. An ATM’s cash dispenser has an electronic eye and sensor. The eye counts the banknotes. What does the sensor do?


19. What does “Real-Time” refer to when used in an RTGS context?


20. The term ‘White Label’, when applied to ATM’s refers to


21. How does the Card reader receive information from the ATM card?


22. Which of the following ATM components provides auditory feedback when a key is pressed?


23. An RTGS (‘Real Time Gross Settlement’) system refers to payments in which…


24. In what way is a host processor and an Internet service provider (ISP) similar?


25. What is the first step an ATM performs, after the customer has inserted their card, but before accepting further keypad instructions


26. What is name of the ISO standard most commonly used by ATM’s to send and receive instructions?


27. Choose the statement that best describe an OFFLINE ATM


28. Which of the following authentication method is used in ATMs?


29. Choose the statement(s) that best describe an ONLINE ATM


30. Which parts of the ATM do customers usually interact with in the course of transaction



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