Retail Digital Banking Masterclass
Retail Digital Banking Masterclass has been completely updated, and overhauled for 2023 and is designed for leaders, Specialists and Managers. Through the course, they will learn how Digital has the blurred the boundaries between Lifestyle, Product and Providers. This creates numerous challenges, but it has also changed customer expectations forever. Digital Banking Training provides the kind of real-world insights that help Banks switch from ‘Bank Platform’ to ‘Strategic Partner’.
The biggest challenge for business professionals today is knowing how to re-imagine Technology as a business tool. They must learn to embrace Technology as a key driver for Change, Innovation & Transformation. The combination of the best talent, great ideas and a willingness to adapt are key to success in this new environment. Banks are very much front and centre in the competition for customers, market-share and mind-share.
The Business of Banking
The actual ‘Business of Banking’ and what banking actually entails (as opposed to what people think it entails), is so much more than just ‘cards, payments and wallets’, That idea is often derived from a very narrow understanding of what Banks actually do, highlighted in this Digital Banking Training Course.
The Digital Innovation in Banking Masterclass aims to give delegates a comprehensive understanding of Digital Innovation in Banking. The course outlines how different priorities and perspectives stack up across the organisation. From there, it moves to explaining how these priorities impact the nature and pace of Transformation.
It is designed to highlight why it is so important for banks to bridge the gap between ‘Product’, ‘Business’ and ‘Technology’. It explains how to put your new skills to use and overcome resistance to change using techniques designed to influence others. Through this approach Transformation becomes part of the bank culture, everyone’s responsibility.
The Digital Innovation in Banking Masterclass aims to give delegates the complete 360º perspective of Digital Innovation in Banking. The course outlines how different priorities and perspectives stack up across the organisation, and how these impact the nature and pace of Transformation.
It is designed to highlight why it is so important for banks to bridge the gap between 'Product', 'Business' and ‘Technology', and how to put your new skills to use and overcome resistance to change using techniques designed to influence others, and making Transformation everyones responsibility.
The Course has three GOALS
- ONE - Provide banking professionals with the insights required to re-imagine the bank’s role in the world of Digital Banking. This includes understanding why the ‘Art of the Possible’ is so important when it comes to leading Digital Transformation and Innovation. Each session is accompanied by real-world examples, lessons and case studies from banks from around the world
- TWO - Show how the convergence of financial and lifestyle services brought about by digital technology has blurred the boundaries between Industries, Products and Service Providers. The sessions draw on extensive examples and case-studies of what successful banks are doing do (and also what they have learned not to do), from real-world experience.
- THREE - Illustrate some of the practical tools, steps and practises to engage different parts of the business and how to influence and bring others along the journey. This is accomplished through