One of the most widely discussed topics in popular business commentary today has to be that of ‘Digital Transformation’ and ‘Digital Innovation’ in Banking – and there are only so many ways to say the same thing – banks intent on reaping the benefits of digitisation, have to change how they think and act as they go about their daily business, technology is simply the enabler. The consensus view across the many websites, blogs, case studies, research and anecdotal opinion, points to a clear link between those organisations that have successfully made deep-seated changes – not only in the sphere of Digital Technology – but the way in which they think and go about their business, are starting to reap the benefits. This should not come as a surprise. The latest in a series of annual surveys of senior bank executives, published (by EFMA) reveals that only a handful (13%), Read more…